Litify Pricing and Litify Cost Per User With Litify AI for PI Firms

Litify does not print a number anywhere on litify.com. The pricing link sends you to a Request Demo page, and the process it describes is a 30 minute intro call followed by a 60 minute demo tailored by a Solutions Engineer. The platform has six modules (Intake Management, Matter Management, Document Management, Time and Billing, Spend Management, Reporting and Analytics) and solutions for personal injury, insurance defense, immigration and corporate legal departments, so the quote depends on which of those your firm buys. Every figure below comes from someone other than Litify.

Read the table as a range of bundles and project sizes. The $150 figure shows up most often and appears to be a base seat. The $200 figure describes a fuller bundle. The onboarding and implementation numbers vary the most, because a Litify project is a Salesforce configuration project, and its size depends on how much you customize and how much data you migrate.

Here is what the reported rates mean over a year. This is our arithmetic on third-party figures, not a Litify quote. The first three columns are license cost only. The fourth column applies the reported 10 license minimum, which matters only to firms under ten seats. The last column adds ITQlick's $5,000 to $100,000 onboarding range, pairing the low rate with the low fee and the minimum-applied $200 rate with the high fee.

ITQlick's own first year estimate for ten users is $30,000 to $60,000, which sits inside our range and is probably the more realistic middle. Softabase reports implementation alone at $50,000 to $200,000 and up for larger projects, so a 25 user firm with heavy customization can land above the table. Count seats the way Litify will: intake specialists, case managers, paralegals and attorneys all log in, so a PI firm with six lawyers often needs fifteen or more licenses.

Litify is built on Salesforce. Its site says it runs on the infrastructure of Salesforce, AWS and Anthropic, and users sign in through login.salesforce.com. What the sources disagree on is whether the Salesforce license is bundled into the Litify seat or bought separately. Some reviews say firms may also pay for additional Salesforce licenses or AppExchange apps, and ITQlick lists Salesforce storage as a hidden cost.

The safe move is to make the quote answer it in writing: is the Salesforce platform license included in the per user price, what storage comes with it, and what happens to the price if your document volume grows. Records heavy PI practices store a lot of PDFs, and storage is the line that tends to move after year one.

Litify has shipped several AI products in the past year. Damages Assistant, announced in a BusinessWire release on October 30, 2025 and built with Supio, builds a medical chronology linked to the source pages, reconciles a bills ledger and flags missing records. Litify ACE, its Agentic Case Expert, launched March 31, 2026, also per BusinessWire, and Litify has since announced a next generation it calls ACE 2.0. AI-Powered Demands, also called LitifyAI Instant Demands, was announced on June 23, 2026 (BusinessWire, covered by Lawyers Weekly on August 10, 2026) and drafts an initial demand narrative with cited exhibits.

None of these has a published price. One third party reports that Litify sells its AI agents as a separate, consumption based add-on, which we have not been able to confirm. Ask the rep three things: which AI features sit inside the per user price, which are billed by usage or by case, and what usage a typical month at your caseload would generate. A usage priced AI line with no cap is the part of the quote that is hardest to budget.

Litify is worth it when you want one Salesforce based system to run intake, matters, documents, billing, spend and reporting, and you have the budget and the patience for a project that implementation partners like Sikich put at six to eight months. Larger PI firms and insurance defense groups with in-house Salesforce skills get the most from that configurability, and the AI sits inside the same records.

It is a hard purchase to justify when the real reason for the demo is AI over medical records and demands. Many PI firms that ask for a Litify quote already run case management that works. What they want is for a paralegal to stop spending a day reading 1,400 pages of records to find treatment dates, providers, prior injuries and gaps in care. Moving the whole firm onto a new platform, with a five or six figure implementation, to get a reading assistant is a large project for a reading problem.

CaseClerk is not practice management, and it is not a demand drafting or chronology product. It does one job. You upload the documents for one matter (records, bills, police reports, deposition transcripts, insurer letters, up to 1,000 files in 18 formats) and ask questions in plain English. Every answer names the source document and page, so a paralegal or attorney checks it in seconds instead of rereading the file. It also runs contract analysis across the file, such as policy terms or a lien agreement, with each finding cited.

Typical PI questions: which providers treated the client and on what dates, what the records say about prior neck or back complaints, where the IME disagrees with the treating physician, what the ER triage note says about how the accident happened. The price is published: Solo $99 a month for 2,500 pages, Professional $249 for 10,000 pages, Firm $499 for 30,000 pages with confidentiality agreements available, and an Enterprise tier on quote. Annual billing costs six months' price, so Professional is $1,494 a year. That is less than a single month of ten Litify seats at the reported $150 rate.

If you are pricing other PI platforms, our Filevine pricing breakdown and CasePeer pricing cover the case management side, and EvenUp pricing covers the demand vendors.