Latest insights and updates
Your next client wants to sign your engagement letter on their phone at 10:47 p.m. They’re not waiting for email back‑and‑forth or a printer. Fair. The real question: can an AI chatbot show your retai...
Read moreAI just showed up inside the tools your firm already lives in. So the real question is simple: is Microsoft 365 Copilot safe for a law firm that has to protect privilege, live with OCGs, and pass audi...
Read moreCourts are starting to ask about AI use, clients are asking tougher questions, and The Bluebook hasn’t fully caught up with tools like ChatGPT. If you used an AI tool while drafting, how do you show t...
Read moreIf your firm uses AI for intake, drafting, e‑discovery, or hiring, the EU AI Act might still touch you—even without an office anywhere near Europe. Weird, but true. If someone in the EU interacts with...
Read moreMore judges are asking a simple thing: did you use AI to write this brief? In 2025, there isn’t one national rule. You’re dealing with a patchwork—local rules in some places, judge-by-judge standing o...
Read moreIf your intake line picks up with a synthetic voice, you’re already in TCPA territory. In early 2024, the FCC said it out loud: AI voices count as “artificial or prerecorded.” So what does that mean f...
Read moreYour intake chat is the front door to your firm now. And yes, regulators are peeking through that door. As AI helpers handle more marketing and intake, the question isn’t just what they can do—it’s wh...
Read morePeople keep asking a simple thing with a lot behind it: does a law firm need to say, right in its privacy policy, that it uses AI? Short answer: if the AI touches personal data, yes—say it. In 2025, t...
Read moreIt only takes one intake message with a diagnosis or member ID to turn a simple matter into a HIPAA situation—especially if your AI tool keeps prompt logs. So, do law firms actually need a HIPAA‑compl...
Read morePeople expect to text your firm. AI can jump in fast—triage a lead, book a slot, send a nudge—done. But the TCPA still applies. If you treat AI texts like a free pass, you’ll buy yourself a headache (...
Read moreMissed calls and cold web forms bleed revenue. In 2025, the best AI intake chatbot doesn’t just say hello. It screens new matters day and night, books consults, and drops clean data into your systems—...
Read moreThat little chat bubble on your homepage can cause big ADA headaches in 2025. Law firms are getting pinged for chat widgets and AI intake that miss basics like keyboard access, contrast, and clear lab...
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