AI for Personal Injury Lawyers: Personal Injury AI Software and What It Costs
PI platforms like EvenUp, Supio and Eve draft demands and price by quote; document reading tools answer questions across the file at a published price. What each does and what it costs a PI firm.
The AI personal injury lawyers actually buy falls into two groups. PI platforms such as EvenUp, Supio and Eve Legal read the medical records and draft the demand for you, and all three price by quote: EvenUp per case, reportedly about $300 to $800 per demand, and Supio and Eve per user, reportedly $100 to $400 a month. Document reading tools answer questions across the file at a published price and leave the writing to you. Which one pays off depends on how many demands you send and whether your lawyers want to write them.
A note on who is writing this. CaseClerk is one of the tools below, the narrow one: it reads every document in a matter and names the document each answer came from. It does not draft demand letters. We have kept each competitor's features to what its own website says, and labeled every competitor price as reported, because none of the PI platforms publishes one.
What AI do personal injury lawyers use?
Most PI firms use AI for four jobs: summarizing medical records into a treatment timeline, totaling medical specials from the bills, drafting the demand letter, and answering intake calls. The plaintiff platforms bundle all four. General assistants like ChatGPT handle one document at a time and need careful prompting. Document reading tools cover the first two jobs across the whole file.
The work that actually burns paralegal hours is the reading. A soft tissue claim can arrive with 200 pages of records; a surgery case with 2,000, from six providers, with the ER note that mentions an old back injury buried on page 340. Every tool in this article is, at bottom, a way of getting through those pages faster. They differ in what they hand back to you.
Personal injury AI software compared
| Tool | What it does for a PI file | Price | How the price is set |
|---|---|---|---|
| EvenUp | Drafts demands, builds MedChrons, summarizes medical bills | Not published. Reported about $300 to $800 per demand, or $500 to $2,000 a month | One cost per case since December 2025, by quote |
| Supio | Medical chronologies, demand letters, case ledger, litigation drafting | Not published. Reported $150 to $400 per user a month | Demo and quote |
| Eve Legal | Medical record reports and timelines, demand drafting, discovery, intake | Not published. Reported $100 to $300 per user a month | Demo and quote, usually per user |
| Casefleet | Litigation case workspace with timelines, chronologies and AI drafting | $30 to $140 per user a month | Published |
| ChatGPT Business | General assistant. Summarizes what you paste or upload, one chat at a time | $25 per seat monthly or $20 yearly, 2 seat minimum | Published. A BAA is offered on Enterprise only |
| CaseClerk | Answers questions across every document in the file and names the source document. Does not draft demands | $99, $249 or $499 a month for the account | Published |
Features come from each vendor's site. Prices marked reported are third-party estimates from comparison pages and roundups; EvenUp, Supio and Eve have not confirmed them. We keep a fuller breakdown of the demand platforms, including what the EvenUp per-case model changed, on our EvenUp pricing page with Supio and Eve Legal costs.
How much does AI cost for a personal injury law firm?
Between about $100 and $2,000 a month for most small and mid-size PI firms, depending on the model. Per-case pricing grows with volume: at the reported $300 to $800 a demand, 10 demands a month is $3,000 to $8,000. Per-user pricing grows with headcount: 5 users at a reported $150 to $400 is $750 to $2,000. Flat account pricing does neither.
That is why two firms can read the same roundup and reach opposite conclusions. A 3 lawyer pre-litigation shop sending 40 demands a month would likely do better on a per-user plan than per demand. A 15 lawyer firm with a small PI docket could pay less per case. Before you take a demo, write down last year's demand count and the number of people who would log in. Those two numbers decide the quote more than any feature list.
Can AI write a demand letter for a personal injury case?
Yes. EvenUp, Supio and Eve all draft demand letters from the records, and EvenUp built its business on it, claiming more than 2,000 PI firms and 10,000 cases a week. The draft still needs an attorney's review for the liability story, the specials total and anything the records got wrong, and some firms prefer to keep that voice their own.
If your lawyers write good demands and the delay is getting to the facts, you do not need a drafting platform. You need the facts, sourced, fast. In CaseClerk you would ask "list every provider, visit date and diagnosis in date order" or "which records mention a prior back injury", and each line of the answer names the record it came from, so you can open it and check before it goes in the letter.
Is there AI for medical chronology?
Yes, and it is the most mature use of AI in personal injury work. EvenUp sells MedChrons, Supio sells chronologies, and Eve builds reports and timelines from medical records. Each produces a formatted chronology you review. A document reading tool gets you the same underlying list by asking for it, with the source record named for every entry, though without a formatted chronology export.
What matters more than the format is whether you can verify each entry. A chronology with an unsourced line about a gap in treatment is worse than no chronology, because the adjuster will find the record you did not. Whichever tool you pick, test it on a closed file where you already know where the bad facts are.
Is ChatGPT safe for personal injury medical records?
Not on a personal or consumer plan. Medical records are protected health information, and OpenAI offers a business associate agreement only on ChatGPT Enterprise, not on Plus or Business. Business does not train on your data by default, but a firm that needs a BAA has to go to Enterprise or pick a vendor that signs one. Our ChatGPT for lawyers guide lays out every plan and what each one costs a firm.
The same questions apply to any PI vendor. EvenUp says it is SOC 2 audited and HIPAA attested; Eve says SOC 2 Type 2 and HIPAA compliant; Supio lists SOC II, HIPAA, PHIPA and GDPR. Ask for the actual report, how long records are kept after the case closes, and whether any of your clients' records are used to train a model.
Is AI worth it for a small personal injury firm?
Usually yes for the reading, and only sometimes for the drafting. Reviews of EvenUp suggest its pricing makes most sense for firms closing around 10 cases a month or carrying 200 or more PI cases. Below that, a solo attorney paying a few hundred dollars per demand may spend more than the paralegal hours saved, particularly if the attorney rewrites the draft anyway.
The reading side pays back at any volume, because every file has to be read. A $99 a month plan that covers 2,500 pages is five 500 page files a month. Most small PI firms also run general assistants for correspondence and research; if you are weighing those, our list of legal AI tools small firms can actually buy puts the published prices side by side.
How to choose personal injury AI software
Run the trial on one closed file, not the vendor's sample. Upload the real records, including the bad scans and the handwritten intake notes, and ask three things you already know the answers to: the full list of providers, the total billed, and where the prior injury appears. Then check every answer against the record.
Next, get the price in the unit your firm thinks in. If you think in cases, make the per-user vendors quote per case; if you think in headcount, make EvenUp convert its per-case figure into a monthly number at your volume. Ask for the contract term and any minimum in writing.
Finally, look at what happens on either side of the tool. Intake still needs a signed retainer, and many firms now send the contingency fee agreement for online e-signature the same day as the first call, so records requests can go out before the client changes their mind. And once the case is filed, the questions stop being about medical records and start being about depositions, adjuster emails and discovery responses. A tool that only reads medical records stops helping at exactly that point.
Where CaseClerk fits
CaseClerk is for PI firms that want the facts out of the file and plan to write the demand themselves. Upload the records, bills, police report and correspondence for one claim, up to 1,000 files per case in 18 formats including scanned images, and ask questions in plain English. Every answer names the document it came from. Plans are $99, $249 and $499 a month, published on our pricing page, and the trial is 25 pages with no card. If you are pricing a demand platform at the same time, compare it against our EvenUp pricing breakdown first.